What's New

New Report: Payments in Progress

We've added a new Payments in Progress report in Corpay Cross-Border that gives you an overview of all the payments currently in progress, including payments initiated by your affiliates. This report consolidates information about these payments offering visibility into transactions related to your account and those of your affiliates.

Learn more →Payments in Progress.

Feature Updates

Connections: Bulk Reactivate updated payee banking information

We've enhanced Connections vendor management with Bulk Reactivation now available to approve updated payee banking information. Now, you can reactivate multiple payee records at once when approving banking detail updates. This enhancement eliminates the need to reactivate each payee individually when approving updates.

Learn more →Accepting updated connection details.

Multi-Currency AccountsNickname Tooltip

If a user assigned nickname for a Multi-Currency Account exceeds 18 characters, a tooltip will be displayed with the full text when hovering over the Account field. This update ensures users can view the long nickname without any truncation, improving clarity and accessibility.

Learn more → Renaming a Multi-Currency Account .

Help Guide Update

The Corpay Cross-Border help Guide now features an enhanced user interface for a more intuitive experience. We've updated the font to a modern, more readable style and revamped the color scheme to improve navigation. We’ve also optimized the layout to make it more organized.

Security Update: Reset Security Questions

On Friday, February 28, 2025, after business hours (EST), we will implement an update that will require all Corpay Cross-Border users to update their security questions. After this reset, the new security questions will be prompted to recover access to the portal.

Note: This is a mandatory one-time reset and will not affect user account password, data, or current services.The update will be applied automatically after business hours and is specific to security questions and responses.

Reset instructions:

• After the update is implemented, the next time the user logs in, they will be redirected to the Security Setup screen.

• Choose three new questions and enter the answers.

• Click Submit to apply changes.

If you’ve forgotten your password, please contact crossbordersupport@corpay.com for assistance. For any other questions, please reach out to your account representative.

Learn more → Setting or changing your challenge questions.

Update: My Accounts

We renamed the My Accounts sub-menu and the product page title to Multi-Currency Accounts in Corpay Cross-Border to enhance product clarity and improve the user experience with a more intuitive UI.

Learn more →Multi-Currency Accounts .

Upcoming: Security Question Reset

On Friday, February 28, 2025, after business hours (EST), we will implement an update that will require all Corpay Cross-Border users to update their security questions. After this reset, the new security questions will be prompted to recover access to the portal.

Note: This is a mandatory one-time reset and will not affect user account password, data, or current services. This change is specific to security questions and responses.

Reset instructions:

• After the update is implemented, the next time the user logs in, they will be redirected to the Security Setup screen.

• Choose three new questions and enter the answers.

• Click Submit to apply changes.

If you’ve forgotten your password, please contact crossbordersupport@corpay.com for assistance. For any other questions, please reach out to your account representative.

Learn more → Setting or changing your challenge questions.

New Release: Compliance Center

Introducing Compliance Center, our latest tool that allows financial institutions to pre-screen wire payments against their subscribed sanction lists, including OFAC, UN, and FBI. Users with relevant permissions can generate transaction screening reports (AML report), manage private lists for beneficiaries and remitters, and subscribe or unsubscribe from sanction lists. Post screening, the booked payments will go through Corpay's standard internal compliance queue. Compliance Center helps prevent transactions involving restricted individuals or entities and ensures compliance with international laws and regulations.

Note: Compliance Center is currently available only to financial institutions (including banks and credit unions) that are subject to OFAC regulations. Please speak with your account representative for more information.

Learn more → Compliance Center.

Feature Update: Multi-Currency Accounts (MCA)

Users with appropriate MCA profile permissions can now assign custom nicknames to their Multi-Currency Accounts (MCA). The user-assigned nicknames will be displayed in the Multi-Currency Account grid and will also appear when selecting the account for payment or settlement. Users can also reset the nicknames to the original system-assigned names. This feature improves user experience by allowing customization of the Multi-Currency Account name, making it easier to identify the account in Corpay Cross-Border.

Learn more → Renaming a Multi-Currency Account .

Security Update: Password Length Requirement

The minimum password length requirement for Corpay Cross-Border has been updated from eight to 12 characters. This change won't affect your current password and no action is needed unless you choose to update it. The new requirement will apply when you next change your password. All other existing password complexity rules will still apply. This update is part of our efforts to enhance account security through stronger passwords.

Learn more → Changing your password.

Here’s a quick recap of the key updates made to Corpay Cross-Border in 2024:

• Using Multi-Currency Accounts

• Microsoft Dynamics 365 Business Central

• Remitters

• Audit Logs

• Single Sign-On To enable SSO, please contact CrossBorderSupport@corpay.com

Coming in 2025!

This year, we will be introducing new features and security enhancements to better protect your account and data. There are no changes in this release, but we will keep you informed as new features are added, and notify you if any action is needed.